jediwarrior
IS-IT--Management
Hi all,
I have a Dell Dimension 4300. the problem I am experiencing is when I turn it on, it reads the BIOS ok and then starts to load up the hard drive. I see the XP logo on the screen, but right after that the screen goes black, it shows the mouse in the middle of the screen which is froze, and nothing else happens. I have given it 20 minutes in which to load up but doesn't.
Does this seem like the hard drive is bad or could it just be the software? Should I reload XP again? How can i trouble shoot this to know exactly what is the problem?
Thanks
Jediwarrior
I have a Dell Dimension 4300. the problem I am experiencing is when I turn it on, it reads the BIOS ok and then starts to load up the hard drive. I see the XP logo on the screen, but right after that the screen goes black, it shows the mouse in the middle of the screen which is froze, and nothing else happens. I have given it 20 minutes in which to load up but doesn't.
Does this seem like the hard drive is bad or could it just be the software? Should I reload XP again? How can i trouble shoot this to know exactly what is the problem?
Thanks
Jediwarrior