screen calls

[aastratech]

probably simple answer to this;
customer has extn dir=200 digital port and dir=250 analogue port.
anyone calling 200 has to be answered by 250 who will screen the call then tranfer to 200. System is bc10

Solutions please?

 

[Isinor]

Hi,

CDINIIR=200,DIV=250;



Regards
Isinor

 

[aastratech]

will 200 not still ring first before it diverts, the customer wants all calls to ring 250 first??

 

[parnum]

if call is external set a NUTRI from 200 to 250, then the external call for 200 will go to 250, then transfer internal to 200.

if internal also, PELPI on 200 CHO1=250 CHO2=200. when 250 dial 200, 250 is busy so will go to 200.

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[Isinor]

Hi,

Divert the calls from 200... e.g. in the UK feature code is *2#

Regards
Isinor

 

[aastratech]

no license available for pelpi ;
can the customer just dial *21*250# from extn 200 so all calls go to 250 but allow 250 to call 200??

 

[parnum]

put the *2 from 200 to 250 and use by-pass of diversion *60 to call 200 from 250

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[parnum]

... and program key for *60 on 250 and label as 'call 200'

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