Can you ping between site? This is the first step to troubleshoot this. I would bet that it is the routing that is the issue. With those systems are you using proprietary or websocket on both ends? I would switch to websocket and see if it connects if so it is a firewall issue as websocket uses different ports.
Mike
Routing was fine, I am able to connect via Manager, SSA, and Monitor to both sites. I enabled Websocket and the SCN came up. One thing I did find is the router at one of the locations is a SonicWall and I remember working with Avaya Support and they told me there are issues with VPNs and SonicWalls.
Since this is only temporary, I will leave it at Websocket.
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