SCN issue with Hunt Groups

[GigaG]

I have an IP office 406 running 3.52 (57) and a small office in another location that has the same build on it. I am trying to use VMpro's Leave function with a user to Have a menu with a 1 and 2 option. Within this option I would like to transfer to the small office location and ring a Hunt group. When I try to do this, it rings once and goes straight to Voicemail even though the Voicemail is turned off for this Hunt group. If I in turn do this with a user, it works Fine. I have tested that the SCN works (Otherwise the extn wouldn't work) and that the IP line and Short code are correctly configured.

Any one have any ideas?

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[PlatinumGuy]

What happens if you ring the group manually? How have you set the transfer up exactly?

What about an assisted transfer, does that work ok?

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[kwing112000]

Do you have a short code set up for dialing the hunt group. They arent learned by the SCn and you need to add codes for them.

 

[GigaG]

Ringing the group manually does the same thing.... Call comes in.... ICR points to a user with VM turned on.... The VMPro has programming set up to go to a menu that plays fine and is set with options 1 and 2 and both are set with regular transfers... not assisted

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[GigaG]

Yes Kwing as I mentioned above.. the IP line and short code have already been tested and works fine

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