Scheduled Reports Format

[midearth]

We had installed CE 9.0 Pro and had a number of reports set up for scheduling and automatic e-mail export as a *.pdf file. When downloading a hot-fix (that broke the system), the reports would no longer export as *.pdf but would be sent as *.rpt files. We then loaded all of the latest service packs, hot-fixes, etc. with no luck. The error we're getting is:

Error detected by export DLL: . File C:\Program Files\Crystal Decisions\Enterprise 9\Data\procSched\ourserver.report\~tmpf58373c6250110.rpt.

We've rebooted the server, replaced the backup dll's with no luck. No support found from Crystal to resolve this problem and we're about to uninstall then re-install. Was hoping for some inspiration before we get to that point so any help is greatly appreciated. The report exports fine in all other formats except *.pdf

 

[synapsevampire]

I had something similar happen, and I had to reinstall everything, then magically it all worked...

I was low on disk space as well, which may have contributed to this.

Since the server was incorrectly installed, it made sense for us to do this anyway.

-k

 

[midearth]

Thanks k. I've been holding off doing that for about a month now hoping it would go away but...

From everything I've heard and read, if the hot-fixes unfix things, re-install.

BTW: What's up with this "new-improved" forum site? I've been out of the country on business for awhile and just now getting back on Tips. It's knocked me off a number of times due to being busy.