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Scheduled Jobs and Reporting Errors

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wiplash

MIS
Jun 29, 2004
99
US
Scenario: Withing Crystal Enterprise 10, a job exists and is scheduled automatically via the calendar. It generates several reports, all created using Crystal Reports 10.

Problem: Sometimes, not always, the job runs "sucessfully" as all the individual reports within that job run "sucessfully". At other times, the exact same job, again running automatically via the calendar, might "fail" due to one or more reports failing to generate. If you run the job again, either a few minutes or hours later, it may work fine this time OR the job may "fail" again, but this time, a different report may fail, even though that same report ran fine earlier. No changes.

Looking at the error message shown on Crystal Enterprise, one or more of the failed reports say "Component failed to run due to a Object Package scheduling failure." and other reports say "Information is needed before this report can be processed. "

Any idea as to what may cause this problem?

Thanks
 
With no other guesses from the experts, I'll suggest a shortage of disk space as a possibility. You might check your Event Viewer for confirming errors - or other causes.

Also, I don't know if the Maximum Number of Jobs (CMC/Servers/Crystal Job Server) setting impacts the kind of multiple reports you are generating. Are there other jobs running at the same time as the ones that fail, suggesting that you may be exceeding the maximum sometimes but not always?
 
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