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SCH8783 error how to work around 1

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mrtim5700

MIS
Mar 13, 2003
2
US
I manage the PBX system for my employer. A user at one of my offices has discovered he cannot forward his phone. When I try to make modifications to his set I get an error that reads, "Error SCH8783 the monitored or monitoring set cannot be moved or deleted." I tried to delete and rebuild the set right (it was pretty bad). When I try to delete the set I get the same message. Is there anyway around this?
 
Hi,

The set probably "monitored" by a BFS key on another set.

If you print the set you want to change/delete you will see a hardware address in the programming (Just under the CLS if I remember correct).

Remove the BFS key on the TN specified and you should be able to change/delete the set.

Marc
 
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