SCCS_Anyone use call variables to capture CLID ? 1

[bluerigsby]

Hi,

I've played with collecting CLID's in order to route important callers in a particular way. creating a call variable & adding the important CLI numbers to this variable.
Does anyone do this big time? Adding lots of customer numbers ? Are their any issues, restrictions volumes of numbers you can add to the call variable ?

IF CLID = gv_CLID_Gold_callers THEN EXECUTE SCRIPT sc_vip_customers

The variable is neat in that I can put in entries which are single numbers or whole ddi ranges. I just can't believe its this easy though ?
i.e.
CLID Values =
1234
5678
5001234000..5001234999
etc
etc

 

[Supernn]

Yes it is that easy, I've used it a couple of times to determin the DNIS without the agents included:
IF CLID = GV_CLID THEN ROUTE CALL ICT_DN END IF

I don't know anything about restrictions within variables.