SCCS and integration to assyst from Axios System

[Skaret]

We are looking into integration between SCCS and assyst from Axios System (IT Service Management Soulutions).

I know that assyst support CTI-integration but does not know if it is possible to integrate assyst with SCCS.

Anyone that has this implemented?

Thanks!

 

[scubaboy]

Skaret,

My company writes integration software for Nortel SCCS and TAPI products. What type of integration are you looking for?

Jason Chavez
(707) 299-3800 x21
Communication Networks

 

[Skaret]

First of all I'm looking for what type of CTI-integration assyst offer, inbound/outbound telephony, have this product been tested/implemented agains SCCS/TAPI before, does assyst work directly against TAPI, etc.