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scanner read errors

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fv751941

IS-IT--Management
Jul 4, 2001
9
BE
Hi,

a few months ago, I posted a question on read errors with the scanner program on HP-UX. Now I have exactly the same phenomenon on Windows 2000 server with Networker 6.1 and a adaptec 2944 SCSI-card. I even replaced the jukebox but that didn't change anything.
???????

I'm using Networker 5.5.3 on HP-UX 10.20 and 11.
Hardware :
Hp workstation 785/B2000
SCSI Interface Card A4976A (Fast Wide HVD)
Adic Faststor 7 slot jukebox (Quantum DLT 7000)

Everything runs fine as long as I want to restore something from online indexes. When I want to restore something which has past the browse and retention policy, I try to rebuild the indexes with the scanner-command, but I get the following messages

scanner : fn 3 rn 23 read error I/O error
scanner : fn 4 rn 0 read error Bad File Number

scanner : the following save sets continue on another volume, when next volume is ready, enter device name

1. There is no 'other volume' to continue on
2. I have this on al my tapes
3. In the meanwhile I get a reset on the SCSI-bus of my system.
4. I already installed all the HP-SCSI-related patches

When I try the scanner command with tapes which are still in the online indexes, I have the same problem : read error, although restoring data via the online indexes is no problem.

Can anyone help me on this topic ? Could it be I have a SCSI problem or is this rather a Networker bug or whatever.

Any advise is welcome
 
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