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Scanned whitemail and symposium query...
- Thread starter stespence
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Are you talikng about scanning documents, whitemail, and sendingthem in as transaction for agents? This can be done with CCMM. We scan documents and send them into CCMM as emails and pop them to the agent screens to handle. We do the same with voice mails, faxes, and allof our email.
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