SBT Visionpoint 2000 Printing Issue

[johndoe88]

I have a client with Visionpoint 2000 and they just got a bunch of Ricoh 410n network printers, however, when they print from SBT (it's mapped to lpt1 or 2 or 3) it only prints the 1st page over and over again until I manually kill the job. Wondering if anyone has experience/advice how to fix this. Here's a little more detailed info:

1. Printer is installed and shared on windows server, have tried both ricoh pcl5 and laserjet III drivers.

2. Windows printer test page prints fine.

3. Echo test > lpt1 prints fine

4. I believe the printer setup in SBT is using Laserjet III commands.

Thanks,
John

 

[SBTBILL]

VP2000 was not compatible with Windows XP and needed a lot of tweeking to work. It runs in Fox 2.6 which is the last cross platform edition.

What you should check is that you have the right stuff to make it work.

I've also found tha the DOS version works better then the Windows version.

My general recomendation since you can only upgrade to PRO ERP which is expensive it to go to Cougar Mountain or Peachtree. I do conversions to both.