SBCYahoo - Can't connect to internet.

[Cantatus]

Last night, our modem (Speedstream 5100-b) stopped connecting to the internet. The green "Internet" light is no longer on. I tried power cycling it (like SBC's site suggests) to no avail. I logged into the DSL configuration and did "Check Connections." It says the PPPoE is failing to connect, but I'm not sure what's wrong here since I've changed nothing in the past 24 hours.

Any help would be greatly appreciated. Thanks!

 

[mattjurado]

If this is still a problem, have you simply called SBC to report the problem?

Matt J.

Please always take the time to backup any and all data before performing any actions suggested for ANY problem, regardless of how minor a change it might seem. Also test the backup to make sure it is intact.