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SBCs are Disconnected

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tetratech

Technical User
May 15, 2024
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We are deploying 2 redundant SBCs (V8.1) manged by EMS.
It worked over 2 weeks but completely out of management now.
1. EMS says both SBCs are disconnected.
2. Unable to ping the M1 management interfaces.
3. Just to check, enabled DHCP in the switch, these servers are obtaining IPs. Can ping. No SSH.

Strangely can't login using the console of both SBCs.
when typed root and enter, message says "login incorrect" in next line without prompting for the password. Picture is attached.

Server was exposed to outside and got lots of strange requests when monitored.

Can someone help me please


 
 https://files.engineering.com/getfile.aspx?folder=e04dd969-58ad-4a7c-8644-3906b2a403a8&file=sbc-console-error.png
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