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Saving Powerpoint in Netware environment.

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Johannes

MIS
Nov 6, 1998
3
SE
Hi,<br>
<br>
The following problem I´m experiencing in our Netware environment. The text applied exectly except two things. It also occurs on NT 4 WS and the solution is not applicable. I would like to hear from anyone of you guys<br>
with ideas. The text applied is from Novell Knowledgebase.<br>
<br>
Best regards,<br>
Johannes Yggmark<br>
IBM Global Services<br>
<br>
<br>
<br>
Symptom<br>
When using PowerPoint 97 and saving files on a NetWare volume, the<br>
performance was very bad. It took about 2 minutes to save a file of 67KB.<br>
Saving the file on the local drive was fast. Saving files with Winword 97 on<br>
the NetWare volume was fast, too. Copying the files with Explorer was fast,<br>
too.<br>
----------------------------------------------------------------------------<br>
----<br>
Troubleshooting<br>
We took traces and saw, PowerPoint is writing small peace of the file only.<br>
There were a lot of packets with 4Byte data in it. packet burst was not<br>
used, too, although it was enabled.<br>
----------------------------------------------------------------------------<br>
----<br>
Cause<br>
True Commit was enabled. This caused the client not to cache the write<br>
requests and sent each write request directly to the server. True Commit is<br>
a mechanism to increase data integrity, but on sake of performance.<br>
----------------------------------------------------------------------------<br>
----<br>
Solution<br>
After setting #true commit' to 'off' PowerPoint was very fast saving files<br>
to the network
 
I guess I confused. So why can't you set true commit to off? This is an advanced option in the Novell 32 bit client properties&gt;
 
Off course Ive tried that but it didnt help it locked up the system instead but We solved by also set Cache writes =ON and File Cache level = 4. And that together with the true commit setting helped us out.
 
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