Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Saving calls and Naming

Status
Not open for further replies.

ancientbg

IS-IT--Management
Jun 30, 2009
8
BG
Greetings.

I have the following question regarding the Saing calls from Nice Query:

1. Is it possible when saving calls, the name of the saved audio file to contain the phone number being dialed?
- currently when a file is saved it is saved with the name of the user logged in the query and some other data like E889;E88A etc.

Is there a additional tool that could define, what should be in the name of the saved call ?

Thank you in advance.
 
on the play window there is an option to select which columns are displayed and the call is saved with this information.

the other option is to go to view menu select columns and move the dialled number column up so that it one of the first columns shown when query is run
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top