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SAV CE 10 License seat allocation

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rpaverd

IS-IT--Management
Nov 13, 2002
87
US
I have upgraded from SAV CE 9 and installed my license file but when I go into the Symantec System Center it shows a red diamond behind the System Hierarchy and in the server group it shows 0 license files 0 seats allocated x seats Needed....

Under All Tasks, Symantec Licenses Management, Manage Licenses Seat Allocations, I can see the license number and under file name it shows "<unallocated>", the Licenses number and "Not allocated" under Status.

The clients are not receiving their virus updates. I have uninstalled and reinstalled twice but still cannot change the status.

There must be something I am doing wrongly. Maybe I have missed something from the manual...

Any suggestions welcome and appreciated!
 
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