Sasser Patch update

[monksey]

I have installed the Microsoft Sasser patch and since have had problems connecting to my local printer. It loads the drivers OK but when I submit a print it enters the print spooler but nothing starts to print. A message is diplayed that says the printer is out of paper, it isn't and the machine was working fine upto the update.

Any ideas ??

 

[bcastner]

http://www.microsoft.com/sasser

All the possible issues are also discussed in detail in the new/revised MS KB:

http://support.microsoft.com/default.aspx?scid=kb;en-us;835732

This KB gets changed daily or better. Follow any likely link on its page. Try again an hour or day later. This is the place that MS is trying to resolve issues such as yours, and it is a very dynamic KB article.

Best,
Bill Castner