SAP Printing Backwards and Upside Down

[gmail2]

I don't actually work with SAP, or support it, but I have to work with the SAP support team (R3) as I our support printers, PC's etc. A problem has come up recently where documents are printing out certain data both back to front and upside down. The printers are HP LaserJet 4350's with PS driver. I've searched this on the net and found a few links which also involved HP printers. Has anybody come across this before and if so, how did they resolve it? Is it an issue with SAP, or is it an issue with the printer firmware or drivers? I did find one link which said check SAP note 683605 but I don't know how to find this. I'd really appreciate some feedback on this

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[hoinz]

Hello,

I never encountered this problem, but I had a look at the note you mentioned, 683605.
The note says that you may download drivers from

http://www.hp.com/country/us/en/support.html?pageDisplay=drivers

And by the way, if you need more information from SAP notes, ask your SAP support team to get it for you. They should have an account at service.sap.com, which is needed for accessing SAP notes.
If the link given above doesn't help, I suggest your SAP support team open a support call. SAP seems to be aware of the problem you described, but not sure if it has been resolved for all types of HP printers.

regards