Hello All,
I am having a particularly tough time trying to figure out the CO Disconnect Supervision options for the Samsung OS7030. I have just discovered that our Telco provider (a local cable company) does not provide the disconnect supervision code/signal. The result is that once a caller has been answered by the AA, should that caller hang up, the system keeps the line open. The call gets cycled through all of the AA options and eventually reaches the operator group. If that call is answered, there is either dead air or a busy tone. I am working with the provider to see if there is something that they can do, but require a solution if they can't.
Any help would be greatly appreciated.
Regards,
Ray H.
I am having a particularly tough time trying to figure out the CO Disconnect Supervision options for the Samsung OS7030. I have just discovered that our Telco provider (a local cable company) does not provide the disconnect supervision code/signal. The result is that once a caller has been answered by the AA, should that caller hang up, the system keeps the line open. The call gets cycled through all of the AA options and eventually reaches the operator group. If that call is answered, there is either dead air or a busy tone. I am working with the provider to see if there is something that they can do, but require a solution if they can't.
Any help would be greatly appreciated.
Regards,
Ray H.