I have very little experience with phone systems, so please bear with me here.
I recently replaced 3 old switches as part of a server room upgrade. The replaced switches were basic Netgear GS7241 and JGS524's.
These were replaced with some new D-Link DGS-1250-52XMP's which are POE in preparation of them eventually replacing their phone system (not sure that'll it'll ever happen though).
Everything was working fine before the switches were replaced. Now when the Samsung OfficeServ 7200 boots up, you just get a Green flashing run light and a Red flashing MC light.
I am unable to connect via IP or even ping the unit. None of the phones (They are the old type) power on at all. Even if I plug them directly into the Phone system itself.
To me, that sounds like an issue with the phone system, seeing as I have completely bypassed the switches by plugging the phones directly in.
I contacted their phone support system who just constantly insisted it's a network issue. But were unable to prove this or explain connivingly with the info I gave them. They just want to charge £600+vat for an engineer to attend. All we did ref the Phone system was to power it off a few times and swap the LAN connection to the new switches.
now it it's something I've done, I'll happily pay the charge (not really happily though). But I'm not convinced it is.
All other network devices appear to work okay. IP addresses are being distributed from the server via the new switches. No config has been done on the new switches yet.
Any ideas?!
I recently replaced 3 old switches as part of a server room upgrade. The replaced switches were basic Netgear GS7241 and JGS524's.
These were replaced with some new D-Link DGS-1250-52XMP's which are POE in preparation of them eventually replacing their phone system (not sure that'll it'll ever happen though).
Everything was working fine before the switches were replaced. Now when the Samsung OfficeServ 7200 boots up, you just get a Green flashing run light and a Red flashing MC light.
I am unable to connect via IP or even ping the unit. None of the phones (They are the old type) power on at all. Even if I plug them directly into the Phone system itself.
To me, that sounds like an issue with the phone system, seeing as I have completely bypassed the switches by plugging the phones directly in.
I contacted their phone support system who just constantly insisted it's a network issue. But were unable to prove this or explain connivingly with the info I gave them. They just want to charge £600+vat for an engineer to attend. All we did ref the Phone system was to power it off a few times and swap the LAN connection to the new switches.
now it it's something I've done, I'll happily pay the charge (not really happily though). But I'm not convinced it is.
All other network devices appear to work okay. IP addresses are being distributed from the server via the new switches. No config has been done on the new switches yet.
Any ideas?!
