Samsung ML1430 - "stretches" at top/bottom 1cm of page

[mrtimzo]

Quick question, curious if anyone has ever seen this / any ideas about cause or remedy. I have a (cheapo) Samsung ML1430 B&W laser printer. Low page count (<5000 pages).

Since about 5 months now, it consistently "stretches" anything that prints close to the top or bottom of the page - approximately stuff within the 1 cm-band closest to the top or bottom whitespace margin. If no text/graphics appear in this area (ie, a test page with content appearing in the middle 8" of the paper approximately) - then no "stretch" is apparent. (so it isn't just inherently compressing the "top and bottom of whatever is there).

There is nothing obviously odd (paper pickup appears smooth / unchanged from original "new" operation - no noises, no error messages etc etc) but the problem is totally consistent now and rather frustrating.

If anyone has any thoughts, please let me know...

Many thanks,

Tim Chipman

 

[Auger282]

typically stretching or compacting problems are belts of some kind...

but to start from a clean slate.. I would figure out how to factory restore the printer and reinstall everything on the workstation from scratch (make sure you download the latest drivers)

 

[mrtimzo]

Hi, Thanks for this suggestion. I've used the printer on a clean install OS, seems to make no difference to behaviour. Guess it is physical (belts?) as you suggest. Sigh. Many thanks for the suggestion. --Tim