My friend was maintaining his computer and found a virus using MalwareBytes Anti Malware software.
It detected a virus, he is not sure what it was and removed it using the programe.
After this happened the cursor froze and he had to re boot the computer.
The computer would no longer start and the initial Megatrends screen stayed displayed.
I checked the BIOS for him and found the C: drive (Samsung SATA II 160GB) was not detected.
Then using the Windows XP installation disk on a reboot in the CD drive, there was a lot of activity showing from the hard drive activity indication LED while copying the files to repair Windows, would this suggest the HDD had not died?
I checked all BIOS settings for him (AMI BIOS, Version 8/3/09, Build 0504)and found no apparent errors.
Could this be a coincidence of a virus and hard drive collapse at the same time or some type of virus issue.
He is running Windows XP Home as the operating system.
I would appreciate any advise as to the problem.
kevsim
It detected a virus, he is not sure what it was and removed it using the programe.
After this happened the cursor froze and he had to re boot the computer.
The computer would no longer start and the initial Megatrends screen stayed displayed.
I checked the BIOS for him and found the C: drive (Samsung SATA II 160GB) was not detected.
Then using the Windows XP installation disk on a reboot in the CD drive, there was a lot of activity showing from the hard drive activity indication LED while copying the files to repair Windows, would this suggest the HDD had not died?
I checked all BIOS settings for him (AMI BIOS, Version 8/3/09, Build 0504)and found no apparent errors.
Could this be a coincidence of a virus and hard drive collapse at the same time or some type of virus issue.
He is running Windows XP Home as the operating system.
I would appreciate any advise as to the problem.
kevsim