same extension on 3 devices

[edvy123]

Hi,
I need to have same extension number on three devices.
Hardphone,Mobile phone(onex mobile) and Avaya communicator. I have rls10.1 and also have power user licenses.
Do let me know if this configuration is possible? and if i answer on mobile will it stop ringing on laptop(avaya communicator) and hard phone?
the client expects the same on Dect phones too..
Kindly suggest..
thanks
Edvy

 

[derfloh]

You can have one hard phone (desk phone or DECT), one x Mobile and Avaya Communicator together. They will ring simultaneously and stop ringing of call is answered on one of them. But while you are talking on one device you are free to get more calls with the other devices.

 

[edvy123]

HI derfloh,
Thanks for the reply. even if i have CA button reserved, will i get a call? cant i make the user extension busy if he is on a call??

 

[Westi]

They are different ways to connect to the system.
They just use the same extension

Joe W.

FHandw, ACSS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

 

[derfloh]

Reserve last CA doesn't help.

 

[edvy123]

Hi Guys,
Thanks for the help.. i assume that there is no way i can avoid the extensions ringing if the other devices are in use...

rgds
Edvy

 

[Westi]

Log out from the 2 not in use when you are on another device

Joe W.

FHandw, ACSS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter