Same Ext in Consecutive Cover Answer Groups

[SOConnor]

I have a situation where I need an extension to cover to a cover answer group of 3 numbers for 3 rings then roll to another cover group that includes the first 3 numbers plus 5 more. In other words the call should continuously ring at 3 of the stations with a delayed ring on 5 other stations before going to voicemail.

The call will cover to the first 3 stations and ring the designated 3 times then when it goes to the next cover answer group it only rings at the 5 additional stations but not at the first 3.

Does anyone know how to make the call ring a the first 3 stations for the total 6 rings before going to voicemail.

Bridged appearances are not allowed on our system at this time due to E911 issues. We are on release CM 1.3.

 

[GSWillis]

Hi,

I had the same problem a little while ago and its a "Feature" of the system. Its already rung those extensions and no one has answered so it thinks there is no need to ring them again as no one is there.