snehareddy
IS-IT--Management
Hello,
On Mercator we have one interface called as Salescard interface which is time triggered.
The Mercator Version we are using: 6.7(306_1EM) on HP-UX platform.
For this Salescard interface,file will come on every Monday and we have observed that file has come but still it lead to many source not available errors on all the event servers which lead to many problems on the event servers.
The interface has lead to retriggering after the time of its receival.
The time at which the file is recieved ,at the same time the event servers have been restarted.
Please let us know the possible causes and remedy for the above problem.
Thanks in Advance!!
On Mercator we have one interface called as Salescard interface which is time triggered.
The Mercator Version we are using: 6.7(306_1EM) on HP-UX platform.
For this Salescard interface,file will come on every Monday and we have observed that file has come but still it lead to many source not available errors on all the event servers which lead to many problems on the event servers.
The interface has lead to retriggering after the time of its receival.
The time at which the file is recieved ,at the same time the event servers have been restarted.
Please let us know the possible causes and remedy for the above problem.
Thanks in Advance!!