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Sales History Report

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DSM664

Technical User
Jun 1, 2005
2
US
Apparently a salesman was assigned to an incorrect customer and we found out after the invoice was printed. I have a sales meeting friday where these figues will be presented. I have corrected the salesperson code in A/R customers but the sales dollars are still going to the incorrect salesman. Can someone please help me?
 
What kind of help do you want?

The commission table has been incorrectly updated, as has the invoice record. Do you have the skills to go and edit these records and correct or would you like someone to do it? Why not just make a manual adjustment on your reports?

If you want to update the records, you should change OEINVH and OECOMM tables.
 
Thank you!

However I do not have the skills to do this. I am unfamiliar with SQL and have limited crystal reports experience. I have exported the data and manually changed it, however i would like to permanantly change the record so that if we run these reports in the future we will not have to manually change them.

anyone willing to walk me through this?
 
That's like saying "I am unfamiliar with auto maintenance, can you walk me through how to change a timing chain?".

You'll be better off adding a credit note for the original invoice, making sure you select the wrong salesperson, then putting in a corrected invoice.



Jay Converse
IT Director
Systemlink, Inc.
 
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