When our company initially setup the customer accounts in SBT, they failed to use all the alloted customer character spaces available, that is they designated some customer with 2-3 letter codes like AF, AF3, or KW, etc. New customer now are created using all the possible character spaces allowed.
My problem is when running certain reports, like Sales Analysis Report in A/R, when I want to run it for customer AF it also includes customer AF3 (in the customer blank it reads to write "portion or blank for all."
There are other variables that I can use to help me narrow the search, but it is not always feasible to use them as sometimes a territory or sales rep is changed in the year for a customer.
Is there an easy way to make the "customer" input box search only for the exact match, or use a wildcard (*) for instance when I do want it to search for a range?
Thanks in advance!
Raymond
rjm65@yahoo.com
My problem is when running certain reports, like Sales Analysis Report in A/R, when I want to run it for customer AF it also includes customer AF3 (in the customer blank it reads to write "portion or blank for all."
There are other variables that I can use to help me narrow the search, but it is not always feasible to use them as sometimes a territory or sales rep is changed in the year for a customer.
Is there an easy way to make the "customer" input box search only for the exact match, or use a wildcard (*) for instance when I do want it to search for a range?
Thanks in advance!
Raymond
rjm65@yahoo.com