Sage Accpac 300 V2021 - Canned Reports for Modules Printing in a Different Font

[jsh8286]

We recently upgraded a client(Sage 2021)to a new machine. The canned reports i.e. G/L Chart of Accounts, G/L Trial Balance, A/R Aged Trial Balance, A/P Open Payables etc all print using a different font than the machine we took them off of (the previous machine is about 5-6 years older). Yet all Payroll reports on the new machine print using the same font as the previous machine.

Is there some sort of setting to make all of the canned reports print consistently across the board for all modules and preferably mimic what they had before on the previous machine?

Thanks in advance.

 

[ettienne]

Microsoft does not include the Arial true type font in newer operating systems, the reports are formatted to use Arial TTF, but since the font is missing it uses the next best available... which happens to be Times New Roman or something like that.
You can find a replacement Arial TTF, or go to

http://www.dingosoft.co/partners.html#downloads

and download

http://www.dingosoft.co/files/Arial2.ttf

There is a long discussion somewheres about the why...




Sage 300 Certified Consultant

 

[jsh8286]

Thanks ettienne. Much appreciated your information and input.

Will do.

Thanks again.