Hey there,
Just doing a test workstation install of ERP 2012 (6.1) and hit a snag with Crystal - everything seems to work fine except crystal reports can't be called by Accpac. Here is how I got where I am:
1 Set up a new DB, copied a backup of a 5.6 DB into it.
2 Installed 2012 on a new machine (VM anyway) with no previous accpac on it, into a new program and data share, activated it which upgraded all the data; pretty smooth process; ran DIC and no problemos.
3 Uninstalled WS 56 on a WS then installed WS2012 on it. Removed DEP exception for 56 a4wsignon manager and added DEP exception for the 2012 a4w sign on manager
4 Regacc on WS as admin
2012 runs great as local user on the WS. No problems I can find however anything I do that touches crystal fails. data processing seems to work fine (ie DIC runs for a while) but when it goes to launch crystal I get a fancy new pop-up titled Sage 300 ERP UI Container with heading of Sage 300 ERP UI Container has encountered a problem and needs to close. We are sorry for the inconvenience; body of text is "If you were in the middle of something the information you were working on might be lost" with a close button. Once I close I see a MVC++ Runtime Library assertion failed error the meat of which is:
Program \path\stuff\AWCONTAINERXP.EXE
File: repcmd.c
Line: 227
Expression: NULL == record->pCrystalObjectHandle
Which seems to say that accpac failed to instantiate a crystal interface.
I tried running accpac as the local admin to see if it would work and even fix it for local user but it didn't work either. Note that on the master instal lit works just fine as local admin and as local (non-admin) user.
Any ideas?
thanks
Just doing a test workstation install of ERP 2012 (6.1) and hit a snag with Crystal - everything seems to work fine except crystal reports can't be called by Accpac. Here is how I got where I am:
1 Set up a new DB, copied a backup of a 5.6 DB into it.
2 Installed 2012 on a new machine (VM anyway) with no previous accpac on it, into a new program and data share, activated it which upgraded all the data; pretty smooth process; ran DIC and no problemos.
3 Uninstalled WS 56 on a WS then installed WS2012 on it. Removed DEP exception for 56 a4wsignon manager and added DEP exception for the 2012 a4w sign on manager
4 Regacc on WS as admin
2012 runs great as local user on the WS. No problems I can find however anything I do that touches crystal fails. data processing seems to work fine (ie DIC runs for a while) but when it goes to launch crystal I get a fancy new pop-up titled Sage 300 ERP UI Container with heading of Sage 300 ERP UI Container has encountered a problem and needs to close. We are sorry for the inconvenience; body of text is "If you were in the middle of something the information you were working on might be lost" with a close button. Once I close I see a MVC++ Runtime Library assertion failed error the meat of which is:
Program \path\stuff\AWCONTAINERXP.EXE
File: repcmd.c
Line: 227
Expression: NULL == record->pCrystalObjectHandle
Which seems to say that accpac failed to instantiate a crystal interface.
I tried running accpac as the local admin to see if it would work and even fix it for local user but it didn't work either. Note that on the master instal lit works just fine as local admin and as local (non-admin) user.
Any ideas?
thanks