SAC button deactivates automatically

[auskar85]

I have a problem with send all calls button.
There were 2 times, when it automatically deactivated on 6416D+ phone, after about 8:00 hours in the morning.
Why this is happening? I can't see nothing in events log.
CM version 6.3

 

[4merAvaya]

Are there other stations that have a SAC button assigned with that extension? You may want to run 'list usage extension x' to verify that it is not administered on another station.

Kevin

 

[rejackson]

In our offices they get turned on by the cleaning crews duesting the telephones

 

[rejackson]

There is also a feature named extension that can turn it off. See if the extension has any off-pbx access configured and if there is an FNE for send all calls cancel.

 

[Arshadteck]

There seems to be some other extension enabling the SAC feature for the phone or we can deactivate the SAC via a feature access code.