S8700 IP Server Configuration? 1

[PBX1131]

S8720-013-01.2.632.1

Issue: Our BP cannot RAS into our servers.

Question: In the Server Configuration under the "set modem interface" it is asking for an IP address, is it asking for the modem IP address?


THANKS

 

[Mitch672]

Yes, and typically AVAYA assigns the RAS IP address, when the switch is final registered. typically on an S87XX they look like: 10.29.X.X

It need to be set to something, and, they need a 'remote' login as well, to eb able to RAS in.

mitch


AVAYA Certified Specialist

 

[PBX1131]

I placed the Modem Interface Avaya IP address of 10.1.96.177 however when RAS connects ASA says no ports are available.

I created a remote login with port 5023 the host is the IP address of Server A.

Am i missing something?


Thanks

 

[Mitch672]

When the RAS modem answers the call, you login with your 'remote' login and password, this then starts a PPP session, which you click on continue. Then when you open the connection, you will see an ip address assigned for server and client... you want to telnet, or use ASA to that IP address (server). That's how RAS works...

mitch


AVAYA Certified Specialist

 

[PBX1131]

Mitch,

I placed the Avaya IP Address of 10.196.177 at the Modem Interface at the Server Configuration.

Then RAS in, once connected the IP Address assigned in the details shows:

Server IP 10.1.96.175
Client IP 10.1.96.176

However our servers on our Network

IP Address 10.6.28.4
IP Address 10.6.28.5

The remote login has been given 10.64.28.5 port 5023.

Thanks 4 your help!

 

[PBX1131]

I meant our servers are on our Network 10.64.28.4 and 10.64.28.5. Thanks

 

[Mitch672]

when you RAS in, you will be connected to whichever server is the "active" server. You can run a "SAT" session on it, or linux commands etc. You can only telnet to the other "standby server". You can also open a web browser to the server assigned RAS IP as well...

Mitch


AVAYA Certified Specialist

 

[PBX1131]

I understand what you are saying about remote accessing, the problem is when our BP is connected thru RAS the switch modem is on 10.1.96.177 and the switch itself is on 10.64.28.4 (5, 6). The web login is looking for the switch on the 10.1.96.xxx network, but the switch lives on a different network.

Thanks again for your help.

 

[PBX1131]

On the configuration Ethernet 4: Corporate LAN Interface
is the Gateway for the device manager for the media gateway?

 

[Mitch672]

PBX1131,

No worries. The IP's for your S8700's are on the CORPORATE LAN, the RAS IP is a totally different IP. It will still get them to the S8700's shell, where they can type "SAT" for a SAT session, Telnet or SSH to any other IP address in your system which will be routed through the S8700. They can even open a web broswer to the Server IP given to them via the RAS session, and get to the active server's web page.

That's all that it does, they get to the other servers via Telnet or SSH from the one that answers. If they don't know how to deal with that, get another Business Partner

Mitch


AVAYA Certified Specialist