Hi everybody!
I have a problem with new S8500 server (ACM 3.1).
It doesn't detect connected USB modem (failed handshake test under Test Modem tab and no detection under Security tab - Management page).
I tried all USB ports on S8500.
The flash card driver is detected without any problems.
I have checked this modem on other server - S8300 (ACM 2.1) and it is detected and works without any problems.
Do you have any suggestions?
Have you ever had to upgrade the modem firmware ? (It was the same shipment as S8500).
Could it be anything common with SAMP card?
I have a problem with new S8500 server (ACM 3.1).
It doesn't detect connected USB modem (failed handshake test under Test Modem tab and no detection under Security tab - Management page).
I tried all USB ports on S8500.
The flash card driver is detected without any problems.
I have checked this modem on other server - S8300 (ACM 2.1) and it is detected and works without any problems.
Do you have any suggestions?
Have you ever had to upgrade the modem firmware ? (It was the same shipment as S8500).
Could it be anything common with SAMP card?