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S8100 license
- Thread starter wmainc
- Start date
AvayaTier3
Technical User
Processor board label should have the serial number to match the installed license.
Command: list configuration license
This command should show the serialnumber from the SAT
bash serialnumber should show the serialnumber from the server bash prompt
1. From the bash prompt, type serialnumber and press .
The serial number is read and displayed.
2. Ensure that the serial number matches the label on the front of the circuit
pack. If it does not match, use the serial number you obtained from step 1.
NOTE:
The serial number obtained in step 1 is the number embedded in the
firmware and must be used.
NOTE:
The license file must contain a serial number that matches the serial number
on your processor board. If it does not, you must obtain and install an new
license file. For instructions on how to do this, go to
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
Command: list configuration license
This command should show the serialnumber from the SAT
bash serialnumber should show the serialnumber from the server bash prompt
1. From the bash prompt, type serialnumber and press .
The serial number is read and displayed.
2. Ensure that the serial number matches the label on the front of the circuit
pack. If it does not match, use the serial number you obtained from step 1.
NOTE:
The serial number obtained in step 1 is the number embedded in the
firmware and must be used.
NOTE:
The license file must contain a serial number that matches the serial number
on your processor board. If it does not, you must obtain and install an new
license file. For instructions on how to do this, go to
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
AvayaTier3
Technical User
tn795 for G3V9c.05.0.122.2 5.0 QPPCN 1287B
tn2314 for R10 - R12 Contry / IP600
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
tn2314 for R10 - R12 Contry / IP600
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
- Thread starter
- #4
Thanks. It is a TN2314/R12. Over the last couple weeks the system has been randomly "locking up" as the customer describes it. A tech that was on site described the problem as most of the phones (mix of 64xx and 24xx digital) going dead, i.e. no display, no dialtone. However, if a station was on an active call at the time they would not be affected until the call ended. Then that phone would go dead as well. The customer logins have no MSP's so they would just go in and reboot the system and everything would come back up and be fine for maybe a few hours to a few days before it happens again. They have close to 200 digital phones spread out over 2 of the G600/IP600 cabinets/gateways and all are affected. It's not isolated to one gateway or certain circuit packs.
I'm not very familiar with the S8100, and don't have anything but a customer level login, so troubleshooting capability is virtually non-existent. Any ideas what could be causing a system-wide issue on one of these besides the processor itself? And I'm getting conflicting answers as to whether or not Avaya would allow a new license file to be generated if we did replace the processor. Any ideas there?
I'm not very familiar with the S8100, and don't have anything but a customer level login, so troubleshooting capability is virtually non-existent. Any ideas what could be causing a system-wide issue on one of these besides the processor itself? And I'm getting conflicting answers as to whether or not Avaya would allow a new license file to be generated if we did replace the processor. Any ideas there?
AvayaTier3
Technical User
alarms or logs indicate the NT platform for this IP600 is rebooting? hardware errors or other things should be
worked on long before replacing a processor.
But, Avaya and Avaya BP will do serial number swap on license for replacement processor. Should be last resort.
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
worked on long before replacing a processor.
But, Avaya and Avaya BP will do serial number swap on license for replacement processor. Should be last resort.
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
- Thread starter
- #6
Can't see anything in the logs. And in fact the system hasn't had a problem for over a week now. However, they still want us to do something, and we plan on doing some kind of swap just to make them happy. Let me ask this, I was told that a Prologix processor (TN2402) would work in the IP600 gateway. Is that correct? Could I just replace the S8100/TN2314 with the TN2402 (say an R9.5) and the call classifier (TN744E) with a tone clock (TN2182x) and get them up like that? (Obviously, translations would need to be retrieved and then reloaded, but that's not an issue.)
AvayaTier3
Technical User
That will work
tn2402 and tn2182C tone clock will work for clock, tones, and classifiers (768, 748, and 744 functions)
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
tn2402 and tn2182C tone clock will work for clock, tones, and classifiers (768, 748, and 744 functions)
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
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