s

[iptuser]

I want to set up a script so when a call comes in from a CDN rather then route to the call to Voice Mail and the call going to the Mail box of the CDN I need to send to call to another Mail box

e.g we have a commmon CDN for all calls, but the a call is directed to certain Skillsets via CLI routing. each of these skillsets wish to have their own Mail box, I tried using the

GIVE IVR (VM Number) with treatment ( mail number ) but it did not work

any ideas

wayne

 

[glynnmsg]

Did you try this,

GIVE IVR xxxx WITH TREATMENT xxxx
ROUTE CALL xxxx /*GOES TO VOICEMAIL BOX*/

The give IVR DN is defined in symposium as a SYMPOSIUN IVR
With TREATMENT dn is the prompt defined in application builder (CALL PILOT)