S/W Upgrade, MR6.1 steps-

[Norstarguy]

I've got a customer plagued by the call park bug in 6.1, and have received the MR that is supposed to correct this.

I understand all I have to replace is the cartridge, but just wanted to verify exactly how to do it (I've done one previous, but it's been quite a while )

It is just a matter of powering down, swapping the card, powering back up, correct?

Can't have an outage for this particular customer.

NG

 

[exsmogger]

It SHOULD be that simple as long as the software level is remaining the same or going higher. But I would always have a backup available in case something goes wrong.

Brian Cox

http://www.jandjcommunications.com

 

[Norstarguy]

Thx for the reply.

Yes, they're going from 6.1XC to MR6.1XC something or other.

Thought it should be pretty straightforward. I do have a current backup, just in case though

NG