RVA on CORG does not play in profile.

[roddi]

Hi

System is TSWSP2. We have an RVA welcome message set on a CORG. This appears to work in all call cases except when the CORG is included in an extension's profile. The message does not play, although you are connected to the operator.
Does anyone know if this should work? If so how?

Many Thanks

Rod

 

[kank]

Here are the cases that you can provide RVA on diversion: (ASPAPARNUM=114
0 No announcement will be sent to A-party at any of the diversions given below (default)
1 Announcement will be sent to A-party when B-party has activated FOLLOW ME to another extension
2 Announcement will be sent to A-party when B-party has activated DIRECT DIVERSION to another extension
4 Announcement will be sent to A-party when DIVERSION ON BUSY to another extension will take place
8 Announcement will be sent to A-party when called extension has activated EXTERNAL FOLLOW ME
As you see there is no option of PELPI. But you should try to change it to 15 for all cases. (ASPACARNUM=114,PARVAL=15
Also check ASPAPARNUM=116; . For A party types. To make it fully open change it to 63. (ASPACARNUM=116,PARVAL=63
I think these will not work but you should give a try. Cause profile is not diversion.