Hi,
A user in the Office recently had issues printing. He was unable to print at all after being able to print without any problems to the same printer.
He got a runtime error(Numbered above) when trying to print a word document to a particular printer.
After this he tried printing from various applications all with the same runtime error.
I decided to deleted the printer and try to reinstall it. When I tried to reinstall it it told me that the printer was no longer attached to the server and it could not reconnect to it. I could ping the printer fine and no one else had issues printing to it.
As a second best solution I attached him to another printer but he cant print to that either. There are no error messages it just doesn't print.
He is running windows 2000 with Novell client 4.8 SP3.
Can anyone help me on this one as I hope I dont have to ghost the machine again.
A user in the Office recently had issues printing. He was unable to print at all after being able to print without any problems to the same printer.
He got a runtime error(Numbered above) when trying to print a word document to a particular printer.
After this he tried printing from various applications all with the same runtime error.
I decided to deleted the printer and try to reinstall it. When I tried to reinstall it it told me that the printer was no longer attached to the server and it could not reconnect to it. I could ping the printer fine and no one else had issues printing to it.
As a second best solution I attached him to another printer but he cant print to that either. There are no error messages it just doesn't print.
He is running windows 2000 with Novell client 4.8 SP3.
Can anyone help me on this one as I hope I dont have to ghost the machine again.
