Rules that worked on 2003 don't work on 2007

[Odis]

I am not an Exchange Administrator, but I have worked with the client side somewhat. My organization just got moved in with a new contractor we hired. They brought in Exchange 2007 for our new email addresses. I create a simple rule that does this: When I receive an outside the domain email, Forward it to another "outside the domain" email address. (i.e. current address jdoe@domainA; receive email from billyboy@domainB, then Forward billybob@domainB to johnboy@domainC.) This rule worked great on our previous Exchange 2003 server but will not work on 2007. The new contractor's exchange administrator is an admitted novice. He says that 2007 does not allow rules like 2003 and he can't get it to work on 2007! Is this true? It's kind of hard to believe that a feature in 2003 would be removed from 2007. I have a feeling he has things tightened down security wise and doesn't know how to losen it up.
Any suggestions I can relay to him to try?

Thanks

 

[58sniper]

Where was this "rule" configured previously? In Outlook, or Exchange?

It's kind of hard to believe that a feature in 2003 would be removed from 2007.

That's the natural evolution of things. Plenty of features are no longer in Exchange. OMA being one of them.

Pat Richard MVP

 

[Odis]

The rules are configured in Outlook and when you view the rule, it does not say (client only) like some of the rules do, so I assume they can run from the server. I created the same exact rule in the rule wizard from Outlook on the 2003 Exchange Server that I created in Outlook on the 2007 Exchange Server and one works and the other doesn't. We are allowed to manually forward email that comes in, but not in a rule. I have studied this from my standpoint and I am creating the rule in the exact same way. The exchange administrator tried doing the same scenario and could not get it to work. He's a smart guy, but he has been found to be wrong about certains functions that you can and can't do in Exchange 2007.

 

[58sniper]

You'd be better off configuring it directly within Exchange. On the MAIL FLOW SETTINGS tab of the user account receiving the mail, go into Delivery Options, then configure the Forward To settings. That's far more efficient, and is the same way it should be done in 2003.

Pat Richard MVP

 

[Odis]

Does that take away the ability of a normal user to dynamicaly create, change, and delete their own rules? Would each rule they want created have to be done by the Exchange Administrator? We don't want that if we can avoid it.

 

[Cstorms]

If you want to allow your users to be able to create rules to forward to external accounts without you manually creating contacts then (assuming this is what you mean) you would have to check the "allow automatic fowarding" checkbox in your "Remote Domains" tab under your Organization Configuration, this isnt allowed by default as it can be a potential liability for some organizations.

HTH

Cory