Rules for incoming info@ mails

[richiwatts]

Is it possible to create a rule or is there any 3rd party software that would help me solve this problem

Everytime a mail adressed to info@ comes in can it be routed to a different person every time. I have 5 people working in the office and I want them to take it in turns handling the mails that come into info@ In the past they have been sent to everybody but no one knows if anyone else has dealt with it and either the mail doesn't get attanded to or 2 or more people deal with it.

Thanks
Rich

 

[58sniper]

Not available natively. Send the mail to a Public Folder, and have the person who handles it delete the copy from the Public Folder. Problem solved.

Pat Richard
Microsoft Exchange MVP
Contributing author Microsoft Exchange Server 2007: The Complete Reference

 

[ShackDaddy]

Or rather than delete it, move it manually to a subfolder called "Handled". This is a very common arrangement for customer service groups.

Dave Shackelford
Shackelford Consulting