Rule to block email from 1 sender

[GrnEyedLdy]

Trying to block one particular sender from my bosses email account. Tried creating a rule, but it didn't work.

Tools,
Rules,
New
Received, New, Mail, From xyz@aol.com

Action
Decline/Delete

Anything I am doing wrong?

Thanks,

Patty

 

[sstoppel]

Version 6 and later allows the creation of block lists, a much better way. Which version do you have?

 

[GrnEyedLdy]

Hi sstoppel,

We are using 6.0.4.

Can you tell me how to set it up or direct me to site where I can look it up.

Groupwise is new to me. I come from a Microsoft background.

Any help will be greatly appreciated.


Thanks!

Patty

 

[GrnEyedLdy]

I can't find anything on Block lists in 6.0. I have seen it in 6.5 though.

Any ideas?


Patty

 

[sstoppel]

Sorry GEL, You are right. That is a feature in 6.5.

The rule looks right as you have it listed. Do you have a "Stop rule processing" rule set earlier in the list, or another rule higher on the list? Also, The rules execute in order, so if you have a rule that sends an autoreply or moves the message to a folder, the delete rule may not ever get executed. Finally, is the rule checked?

It sounds like either your rule has a typo, a fake "reply to:" or is not selected as "on." If this is not the case, you should probably run an analyze/fix on structure, then contents for that user using gwcheck.exe. Sometimes a database repair can re-enable malfunctioning rules. Try repairing the database, deleting the rule, then re-creating it.

 

[GrnEyedLdy]

Thanks sstoppel, I will look into your suggestions.

Patty

 

[terry712]

i beleive on 6 you can stop them on the gwia
but i may be wrong - it's been a long time since played with 6

bit more overkill than the client block in 6.5 but ...

the rule should work no probs though