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RTMT v.10 Alerts on D and B Channels

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CiscoRookie

Technical User
Feb 25, 2011
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I'm getting alerts from RTMT that specify D Channel is out of service, and sometimes includes B channels out of service. I have 2 PRIs that are giving similar alerts, and the local carrier is about useless- they always say it's in the CPE. If that's the case, I'd like to be able to fix it. (I have RTMT v.10, CUCM v.10.5. Cisco router 2911 with VWIC3-2MFT-T1/E1. We have made no changes are likely to cause this issue). Any ideas? Here is the most recent alert:

[highlight #FCE94F][/highlight]"At Thu Aug 13 10:25:42 EDT 2015 on node 10.6.110.16, the following SyslogSeverityMatchFound events generated:
SeverityMatch : Critical
MatchedEvent : Aug 13 10:25:17 BCC-CCM4 local7 2 ccm: 654525: BCC-CCM4: Aug 13 2015 14:25:17.362 UTC : %UC_CALLMANAGER-2-DChannelOOS: %[DeviceName=S0/SU0/DS1-1@LIB-OP-2911.claybcc.local][IPAddress=10.253.30.110][ChannelId=24][ChannelKey=S0/SU0/DS1-1@LIB-OP-2911.claybcc.local:24][Reason=0][AppID=Cisco CallManager][ClusterID=StandAloneCluster][NodeID=BCC-CCM4]: The D-channel is out of service AppID : Cisco Syslog Agent ClusterID :
NodeID : BCC-CCM4
TimeStamp : Thu Aug 13 10:25:17 EDT 2015

SeverityMatch : Critical
MatchedEvent : Aug 13 10:25:17 BCC-CCM4 local7 2 ccm: 654526: BCC-CCM4: Aug 13 2015 14:25:17.387 UTC : %UC_CALLMANAGER-2-BChannelOOS: %[DeviceName=S0/SU0/DS1-1@LIB-OP-2911.claybcc.local][ChannelId=8][ChannelKey=S0/SU0/DS1-1@LIB-OP-2911.claybcc.local:8][Reason=0][AppID=Cisco CallManager][ClusterID=StandAloneCluster][NodeID=BCC-CCM4]: The B-channel is out of service AppID : Cisco Syslog Agent ClusterID :
NodeID : BCC-CCM4
TimeStamp : Thu Aug 13 10:25:18 EDT 2015

SeverityMatch : Critical
MatchedEvent : Aug 13 10:25:17 BCC-CCM4 local7 2 ccm: 654527: BCC-CCM4: Aug 13 2015 14:25:17.388 UTC : %UC_CALLMANAGER-2-BChannelOOS: %[DeviceName=S0/SU0/DS1-1@LIB-OP-2911.claybcc.local][ChannelId=1][ChannelKey=S0/SU0/DS1-1@LIB-OP-2911.claybcc.local:1][Reason=0][AppID=Cisco CallManager][ClusterID=StandAloneCluster][NodeID=BCC-CCM4]: The B-channel is out of service AppID : Cisco Syslog Agent ClusterID :
NodeID : BCC-CCM4
TimeStamp : Thu Aug 13 10:25:19 EDT 2015

SeverityMatch : Critical
MatchedEvent : Aug 13 10:25:17 BCC-CCM4 local7 2 ccm: 654528: BCC-CCM4: Aug 13 2015 14:25:17.388 UTC : %UC_CALLMANAGER-2-BChannelOOS: %[DeviceName=S0/SU0/DS1-1@LIB-OP-2911.claybcc.local][ChannelId=3][ChannelKey=S0/SU0/DS1-1@LIB-OP-2911.claybcc.local:3][Reason=0][AppID=Cisco CallManager][ClusterID=StandAloneCluster][NodeID=BCC-CCM4]: The B-channel is out of service AppID : Cisco Syslog Agent ClusterID :
NodeID : BCC-CCM4
TimeStamp : Thu Aug 13 10:25:20 EDT 2015

SeverityMatch : Critical
MatchedEvent : Aug 13 10:25:17 BCC-CCM4 local7 2 ccm: 654529: BCC-CCM4: Aug 13 2015 14:25:17.388 UTC : %UC_CALLMANAGER-2-BChannelOOS: %[DeviceName=S0/SU0/DS1-1@LIB-OP-2911.claybcc.local][ChannelId=4][ChannelKey=S0/SU0/DS1-1@LIB-OP-2911.claybcc.local:4][Reason=0][AppID=Cisco CallManager][ClusterID=StandAloneCluster][NodeID=BCC-CCM4]: The B-channel is out of service AppID : Cisco Syslog Agent ClusterID :
NodeID : BCC-CCM4
TimeStamp : Thu Aug 13 10:25:21 EDT 2015

SeverityMatch : Critical
MatchedEvent : Aug 13 10:25:17 BCC-CCM4 local7 2 ccm: 654530: BCC-CCM4: Aug 13 2015 14:25:17.388 UTC : %UC_CALLMANAGER-2-BChannelOOS: %[DeviceName=S0/SU0/DS1-1@LIB-OP-2911.claybcc.local][ChannelId=2][ChannelKey=S0/SU0/DS1-1@LIB-OP-2911.claybcc.local:2][Reason=0][AppID=Cisco CallManager][ClusterID=StandAloneCluster][NodeID=BCC-CCM4]: The B-channel is out of service AppID : Cisco Syslog Agent ClusterID :
NodeID : BCC-CCM4
TimeStamp : Thu Aug 13 10:25:22 EDT 2015

SeverityMatch : Critical
MatchedEvent : Aug 13 10:25:17 BCC-CCM4 local7 2 ccm: 654531: BCC-CCM4: Aug 13 2015 14:25:17.388 UTC : %UC_CALLMANAGER-2-BChannelOOS: %[DeviceName=S0/SU0/DS1-1@LIB-OP-2911.claybcc.local][ChannelId=7][ChannelKey=S0/SU0/DS1-1@LIB-OP-2911.claybcc.local:7][Reason=0][AppID=Cisco CallManager][ClusterID=StandAloneCluster][NodeID=BCC-CCM4]: The B-channel is out of service AppID : Cisco Syslog Agent ClusterID :
NodeID : BCC-CCM4
TimeStamp : Thu Aug 13 10:25:23 EDT 2015

SeverityMatch : Critical
MatchedEvent : Aug 13 10:25:17 BCC-CCM4 local7 2 ccm: 654532: BCC-CCM4: Aug 13 2015 14:25:17.388 UTC : %UC_CALLMANAGER-2-BChannelOOS: %[DeviceName=S0/SU0/DS1-1@LIB-OP-2911.claybcc.local][ChannelId=5][ChannelKey=S0/SU0/DS1-1@LIB-OP-2911.claybcc.local:5][Reason=0][AppID=Cisco CallManager][ClusterID=StandAloneCluster][NodeID=BCC-CCM4]: The B-channel is out of service AppID : Cisco Syslog Agent ClusterID :
NodeID : BCC-CCM4
TimeStamp : Thu Aug 13 10:25:24 EDT 2015"
 
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