RTF Export working on one machine and not another

[ter79]

First of all, I hope I don’t confuse anyone with this.

I have two different laptops (different manufacturers), however, both are loaded with XP Pro and Office 2003 Pro.

I have the same access database loaded on both machines.

When I export a report to rtf format from “laptop a” and then open that report (“report a” from now on) in Word. The document is perfectly formatted as it is in the Access report.

However, when I run the same report (“report b”) on “laptop b” and the exact same way as I did on “laptop a”, when I open “report b” in Word all the formatting is gone.

If I take “report a” and place it on “laptop b” and open the file, the formatting is intact. If I take “report b” and place it on “laptop a” and then open that file, the formatting is still gone.

I’m not using any kind of conditional formatting anywhere on the report.

Anyone know why it would work on one machine and not another one??”

 

[lupins46]

I would treasure laptop-a and immediately insure it for millions. It is possibly the only machine in the world which preserves formatting when transferring to Word-) The rest of us have to put up with the performance of laptop-b.

 

[MajP]

My guess is that this is not the laptop but has to do with the Word "styles" and templates. We had a somewhat simlar problem, but yours sounds even stranger. Maybe try copying and replacing the normal.dot template from B to A. Our problem was that we were exporting reports in Word and formatting Styles such as "Heading1". But on 1 machines normal.dot template "Heading1" was 12pitch Arial, and on another it was 14pitch, Times NewRoman, Centered...

Good Luck