RTD in SWC not working

[amitde]

Following error msg....

Last server contact: 14/03/2006 5:44:21 PM
The system could not retrieve any data from the server because either the server connection is down, or there are currently no applications logged in. If the server connection is working, then try launching the display again later.
Transmit Mode = Multicast & Unicast


Thanks,
Amit

 

[janeenaj]

Is RTD working on the SWC server itself? Launch the RTD form the SWC server, what do you get?

Is the SCCS sending Multicast traffic?

 

[yyrkroon]

Like Jane said, start with the simpliest test...open the RTD on the SWC server. If you're not getting info there, then check if SCCS is sending Multicast traffic...

If you're still having problems are these 2 troubleshooting step, post again

 

[croat1]

any agents logged in?

 

[amitde]

Ok I restarted the ICERTD service [something to do with Multicast traffic]. It worked wonders.

Thanks for everyone's help.