RSI Shadow Manuals

[RikRodgers]

I've got a MICS customer with RSI Shadow call accounting software whose lost their manuals. Talking to RSI, it sound like I'll have to buy a whole new package to get manuals from them...

I don't recall which revision they're running on, but any manual is better than none. I've got to make some extensive changes tomorrow, and I haven't worked with the sw since I installed it 4 years ago.

Any help will be much appreciated.

 

[RikRodgers]

Forget it. I got it done without the manual. Just like riding a bike, it all came back. (Unusual for me, but I'll take a stroke of luck any day.)

 

[curlycord]

Good job, I actually tried last night or early this morning but no luck....at least I found out they were in the next city over from me (Toronto).

 

[RikRodgers]

Thanks for looking, curlycord.

 

[Onyx1]

RikRodgers...how did you get this software to work on your MICS? Is additional hardware, etc required?

 

[RikRodgers]

Yeah, the sw installs on a pc, and you hook it up to an SMDR unit via a serial cable.

 

[gforce9]

Rik,
I've got manuals on CD for that....the State of Illinois uses a bunch of those here. I wouldn't know how to get them to you, though.

 

[RikRodgers]

Thanks, gforce9. The general maintenence on that software turned out to be pretty simple, once I figured out which file to modify. The customer even seemed to understand when I showed her how to make changes herself.

It's a pretty old revision, running on a Win95 machine, and they want to upgrade that PC. They're going to need a new software package, anyway.

Thanks, though, for the offer.