rptagent.exe failure in seagate info7 on Windows 2000 server

[leegil]

Our seagate info7 was installed on Windows NT4 server before.
Now I freshly installed it on Windows2000 server.
Most of the time it is working fine but occasionally scheduled report is not working due to rptagent.exe failure.
This uses 100% of CPU time whenever we have a problem with this report server.
I know that Crystal Decision no longer supports.
It might have a patch to resolve this issue.
Please help......

Lee at Super D

 

[synapsevampire]

Note the testing on the maintenance releases for SI 7:

http://support.crystaldecisions.com/library/kbase/articles/c2006170.asp

-k