RPC Server is not started or not available.

[yoja]

BrightStor 9
Exchange 5.5

When trying to back up the brick level I get the following error:

E8601 Failed to connect to agent.(AGENT=dbaxchg2, EC=DBagent RPC server is not started or not available.)

and

E8601 Failed to connect to agent. (AGENT=dbaexch, EC=DBagent RPC server is not started or not available.)

The RPC server seems to be started on all servers.
(CA support says 'Start the RPC Server on the remote machine.&quot

I have also tried to create a new job but dbaxch2 and dbaexch don't show in explorer.

Any ideas?

 

[mawilson]

There is a Brightstore Backup Agent RPC Server service. I have had that stop on me several times and got those same errors. Try that service.

Mark

 

[mohamdr]

Hi

If the RPC service goes down when starting it I think this is may happen because of liceincing issue check if you have a valid license

regards,
mohamdr