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Routing

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bbrown3730

bbrown3730

Technical User
Sep 29, 2014
18
US
Recently we had some changes to our software. Now, when someone is returning a call and presses the number, it does not insert the number 9 anymore.
Instead, it inserts the nine for an extension instead, which obviously does not need the number 9 inserted. Can someone please provide instructions?
Thanks.
 
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