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Routing of calls based on time of day.

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MMB1

MIS
May 27, 2010
2
US
What I want to do: Calls will come into a pilot number and then routed to 2 seperate faxes based on the time of day; there is a day fax and a night fax. I am new to Call Manager and thought I would call on the experts (YOU) to help. I can't seem to find anything on how to do this..Thanks in Advance..
 
The feature is called "time of day" routing and it gets set up with using partitions that are based on time of day.
You will need to implement that and it is fairly straight forward. The admin guide goes in more depth that I could ever type in here. Let us know if you need a link and what your call manager version is
 
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