Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Routing inbound calls from main group to rollover group?

Status
Not open for further replies.

andynetcon

IS-IT--Management
Dec 14, 2011
71
US
Is it possible for this system to hand off calls to a second calling group after ringing X number of times? I see how to do it per extension on their youtube channel, but I'm not seeing call overflow as an option in the admin panel for call routing. If anyone could point me in the right direction I would appreciate it. Thank you.
 
If you use FreePBX, it is easy to have queues or ringgroups overflow to another queue or ringgroup. I would highly recommend using FreePBX as it takes a lot of headache out of asterisk.

Clowns to the left of me, jokers to the right, here I am, stuck in the middle with you.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top